CRM consultant

zvoove is the market-leading provider of cloud solutions for temporary staffing and cleaning service providers in Europe. In a dynamic ecosystem of service providers, the extended workforce and corporates, zvoove improves the world of work through end-to-end digitalization for service providers, more job offers and career opportunities for employees and reliable workforce for corporates. Around 5,000 customers and 80,000 end users trust in zvoove. Today, they manage about 2.2 million workers, 14 billion euros in annual payroll and about two million applications per year via zvoove's platforms. zvoove employs more than 500 employees at 17 locations across Europe.
In this role, you will be part of the Sales Excellence and Strategy department, responsible for the strategic direction and continuous improvement of our global CRM processes and systems. Our CRM team shapes and improves the technical backbone of our Sales, Customer Success and Admin processes and is there for a cornerstone of our success as zvoove.
Your tasks

• You are our expert for all things Salesforce.
• You define and rollout a CRM blueprint for the zvoove Group
• You shape our CRM and define processes for Sales, Customer Success and Administration in close collaboration with the key stakeholders.
• You continuously improve our machine, by fixing bugs, creating objects, fields and workflows and introducing new functionalities

Your Profile

• You successfully graduated university with a degree in computer science, business administration or comparable field
• You have at least 5 years of professional experience as a CRM admin or CRM consultant with focus on Salesforce and a track record of successful projects
• You are a certified expert in Salesforce with strong expertise in Salesforce Architecture, Sales Cloud, CPQ and Service Cloud
• You feel comfortable managing multiple stakeholders and ideally have experience in the rollout of Salesforce across business units
• You enjoy a structured and results-oriented way of working
• You are fluent in English and German

Your Benefits as a zvoover

• Collaboration in an empathetic and appreciative team
• Structured onboarding for a good start, accompanied by a mentor
• You can utilise your knowledge and personal strengths, gain further qualifications and develop with the help of various learning formats
• You have the opportunity to participate in the benefits of our hybrid work concept, which includes working in the office, home office, mobile work and workation
• Variety of benefits, e.g. pension scheme, health management - including employee discounts
• Well-behaved dogs are welcome at all locations

Are you up for a new challenge?
I look forward to receiving your application.